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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Shibuya Excel Hotel Tokyu offers a luxurious escape in Tokyo's dynamic Shibuya. Enjoy Tokyo Tower views while dining at two restaurants or relaxing at the café. Multilingual staff assist with luggage storage and travel needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is ￥26,008
￥32,787 total
Jan 5 - Jan 6, 2026

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
150-0043, Tokyo-to, Tokyo, 1-12-2, Dogenzaka, Shibuya-ku

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • Hachikō Memorial Statue - 2 min walk - 0.2 km
  • Shibuya Sky - 3 min walk - 0.3 km
  • Cerulean Tower - 3 min walk - 0.3 km
  • Love Hotel Hill - 4 min walk - 0.4 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪Oh! Toro Kitchen 渋谷店 - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A porter/bellhop, a 24-hour front desk, and multilingual staff
  • An elevator, 1 meeting room, and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby
SHIBUYA STREAM HOTEL
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,033 reviews
The price is ￥35,308
￥43,500 total
Dec 21 - Dec 22
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jan 5, 2026 start from ￥26,008, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 1345 out of 1911 reviews
Rating 8 - Good. 394 out of 1911 reviews
Rating 6 - Okay. 105 out of 1911 reviews
Rating 4 - Poor. 33 out of 1911 reviews
Rating 2 - Terrible. 34 out of 1911 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very convenient location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jianshun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , clean, quiet, so convenient for everying!
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic and room was clean and a nice size.
Stayed 5 nights in Nov 2025

8/10 Good

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were very helpful and knowledgeable of the area. Hotel was very quiet and clean. Hotel location was the best. Bathroom was a bit outdated though. Overall, it was a pleasant stay for our vacation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Martin

Was an excellent stay! Amazing location,
Stayed 5 nights in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Right in the middle of everything. Shopping, eating and nightlife
Stayed 2 nights in Nov 2025

10/10 Excellent

Mun Yee

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to shopping or transport.
Stayed 2 nights in Nov 2025

10/10 Excellent

craig

This is the first time I've stayed in Shibuya, normally its Shinjuku
Stayed 4 nights in Dec 2025

8/10 Good

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff were friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a luxury hotel, and it’s nice and in a good location. Would recommend. You might have a good view of the city as well.
Stayed 6 nights in Nov 2025

10/10 Excellent

Rose Anne

Liked: Cleanliness, amenities, property conditions & facilities
amazing location! clean room. Amazing staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room great value
Stayed 1 night in Oct 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to transportation. Rooms are clean and the staff are wonderful, welcoming and thoughtful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an excellent hotel in great location. The staff is professsional & so helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pak Loon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great view of the Shibuya Scramble Crossing, nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Location is perfect! We had a view of Shibuya Scramble from our room
Stayed 1 night in Oct 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the hotel is kind of hard to find when you coming for first time and coming on the metro station but other then that’s I will use it again on my next trip to Japan.
Shibuya crossing!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right in the heart of Shibuya! The staff are incredibly kind and friendly — a must-stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Staff were super friendly and helpful!
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel a little dated in the rooms but over all a great place to stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya excel hotel is an excellent option. We enjoy the dinning, shops, and train stations that with in the hotel building. The staff are very welcoming. If you need to travel to other places, this hotel can deliver your lauggage to you next hotel or you can store it in theor hotel for 500 yen a day.
Stayed 7 nights in Nov 2025