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"Rooms are of an excellent standard . Staff are attentive to guest requirements"

"Quality clean and spacious room with friendly helpful staff and the location of the hotel is very convenient "

" The staff were simply amazing. You could not pay more to get better then what we experienced down to every single employee of that hotel. The rooms were so clean, and artfully decorated that even my kids tried not to make a mess. I hope this level is maintained for a long time because we want to come back again. Thank you Hyatt-Regency Yokohama for an amazing experience."

"Very efficient service and close to Fujisawa Station, especially comparing others with similar price Smile Hotel really stood out."

"Good location and great service"

"Everyone was very nice at this property. It is also attached to a mall, which was convenient. Down side was there was no where for the taxi to drop us off for a handicapped person and the dryers took forever to dry. Please allow yourself extra time when you are doing laundry. Otherwise we loved everything else about this property."

"From the moment we stepped in, we felt a real sense of calm and care for detail. The service was fantastic and the check in was smooth. Our room was a was beautiful and spacious with clean and fresh feel. We would most definitely recommend this hotel to any travelers who appreciate the thought that has gone into this place. Thank you for your service "

"I loved how clean and convenient the hotel was. The staff was accommodating and helpful. Five stars. Worth the price and would definitely stay again."

"Slight train noise but still had good sleep."