中央イリノイの三つ星ホテル

「We stayed for 3 nights. The second day we got back from our activities and room service had not come by for fresh towels and to take the trash out. The next morning I stopped by the front desk to ask if they could come by. He said yes it has been assigned. We came back at 2 and no one had came by. I waited until 6 when i tried to call the front desk from the hotel room… twice with no answer. I called from my cell phone and they answered right away. She said they only clean rooms on the third day...

「シャトーと名乗るだけの雰囲気の内装でした。」

「The staff could not have been nicer. They were lovely.」

「Stay was fine outside of the bugs」

「部屋は広くてきれいでした。 朝食とても美味しかったです。 駅からも近く便利でした」

「Clean and comfortable for the most part. Housekeeping for stay over was a bit lacking. Our room card was mistakenly deactivated one day earlier than our check out. Was easily resolved, but aggravating.」

「The toilet in my room kept running and eventually stopped flushing. I first tried calling the front desk, but no one answered for about 15 minutes, so I went downstairs in person. The male staff member on duty came to the room and fixed the toilet, but he did not say a single word throughout the interaction and appeared visibly annoyed. After fixing it, he left the room without saying anything. I found this very uncomfortable and disappointing. The problem was not caused by me, and I do not...