Big Torch Key Pet-friendly Vacations

Very friendly staff and accommodating and helpful Nice rooms for the price and centrally located on Collins ave so everything was nearby including a cvs which came in handy twice

East hotel is in a perfect spot oat Brickell city center, everywhere is walkable. I love the rooftop bar, which is my go to place every time when I am in Miami

Cleaning staff was excellent, however, the front desk person that helped me was not helpful and herded my family through like cattle. Snacks and beverages are exorbitantly expensive and not having a mini fridge to use is ridiculous.

Honestly the staff made the stay so pleasant. They were very accommodating, kind, friendly, helpful and respectful. The “breakfast included” option was wonderful, great selection, I have a milk allergy and there was milk alternative (almond/soy, etc), and I was able to have fresh fruit & have the cook make my egg with no milk. If I can make a recommendation it would be to list milk allergies on all foods. I didn’t eat anything else because I feared it may have butter or milk in it. The mimosa on 1 of the days was delightful . The pool was a nice size. The pool area did not feel overcrowded, the staff took great care. The Maid service, valet parking, pool towel person, food service staff were really great! If I could make 1 more recommendation is -in order to be truly environmentally friendly, I did not have my towels washed daily. However, more towel racks in the bathroom (for 3-4 towels) and in the shower (for 3-4 wash cloths) are needed. There was no where to hang towels and that’s probably why most people have to turn them in to get washed daily. Again. Thank you for everything! It was a great stay.

Incredible service and friendly staff. Will definitely be back!

East hotel is in a perfect spot oat Brickell city center, everywhere is walkable. I love the rooftop bar, which is my go to place every time when I am in Miami

Incredible service and friendly staff. Will definitely be back!

The property was great.

Very friendly staff and accommodating and helpful Nice rooms for the price and centrally located on Collins ave so everything was nearby including a cvs which came in handy twice

Great service. Extremely comfortable and delicious.

East hotel is in a perfect spot oat Brickell city center, everywhere is walkable. I love the rooftop bar, which is my go to place every time when I am in Miami