Find all hotels by Pan Pacific Hotels & Resorts in Zama

"Clean and incredible staff"

"Staff should improve their English, but they try to do everything is possible to help you. The Hotel is super clean, Shibuya Crossing is 2 blocks away, a lot of restaurants around, and on the first floor, the green line of the subway is a few meters away; it is a very safe area, there is a room in front of the elevator, in the floor 10 or 9, that have a collection of vinyl disc (a kind of music room) whre you can go and play a vinyl disc."

"The room was smaller than I expected and smaller than it appeared in the photos online, but it had everything we needed, and we made it work. For the price and location, this place is hard to beat. The Wi-Fi was fast. I appreciated the free umbrellas available in the lobby for guests to use. The front desk staff were also very accommodating and they arranged two rooms next to each other for us, while other hotels on our trip had placed us on different floors. A few minor downsides: the trash bins in the room were quite small and filled up quickly. The shower was very compact, and the shower head was positioned quite low, which made it a bit uncomfortable for people of average height. Dryers in the laundry room were not efficient as our clothes were still wet after."

"Great location and very safe"

"Was an excellent stay! Amazing location, "

"Very quite and clean.. large roon. "

"I had a wonderful experience at Tmark City Hotel Tokyo Omori. The room was very clean and comfortable, and the staff were friendly and helpful throughout my stay. The location is convenient—close to the train station and easy to access from the airport. Highly recommend this hotel for anyone visiting Tokyo!"

"Room Spotless staff very polite and helpful "

"Hotel and room were very clean, spacious and modern. The shuttle to Kawasaki station and airport are a plus. Quality restaurant food. Pizza was true Italian quality. Got Mt. Fuji view from the river side of the hotel. Bicycle and fishing gear rental are a plus. Good hotel amenities. Would definitely stay there again."