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Here's what I liked and disliked about my stay at the Centara Grand Hotel: 1. We got a free upgrade to a brilliant ocean view room. Amazing view. Thank you for that! 2. The beach in front of the hotel is beautiful. Unfortunately, the waves were too strong, so not swimmable when we were there. But beautiful beach nonetheless. 3. The hotel is a bit old school and needs a renovation. You can feel the wear and tear everywhere. But it has multiple pools, a 24-hour gym, a club for kids, etc. 4. Breakfast buffet is absolutely horrible for a Centara branded hotel. Small selection and low quality. There should really be a much more generous selection of everything, starting with the fruit, juice, cold cuts and bread selection. But the worst is the coffee. A crime! 5. The location could be good a year from now. It is only 10 minutes away from Patong, but most places are closed due to COVID-19 restrictions.The Laguna and Phuket Town areas are better alternatives. 6. Room service food is terrible. We visited Phuket as the first "sandbox" tourists, so here are a few tips: Don't book anything before you get your Certificate of Entry pre-approval. For that, you need only the health insurance and vaccination certificates. Once you have it, you need to get SHABA certificates from the hotel, pre-pay 3 COVID-19 tests (= $300), flights, etc. There's also a risk of getting quarantined if anyone near you gets infected. Insurance won't cover your quarantine hotel if you test negative.

Love everything about Dusit Thani Laguna.

Gooood

The bed is enormous and super comfortable. The bathroom is big and luxurious. Naiharn Beach is the nicest in Phuket.

Our stay here as a family was very enjoyable and we are very happy with the service, the facilities and the overall experience. The staff were the highlight of our stay, whoever we interacted with we found to be very friendly and extremely helpful. The only complaints were the spider we found in our room on the first day, and that the fitness center was closed because of Covid-19, Both of these were out of the hotels control and therefore did not damper our stay or will it prevent us from visiting again.

Even during this tough time, the hotel has been looked after well. Excellent service. All staffs are super friendly, the hospitality and warmth of Thai people is always there. Thank you. Will definitely return again.

Fully parking during i stay on 12/04. I'm not sure you can add it

Our stay was great. Beautiful location with private beach and a fantastic view.

Really nice hotel in a good beach location. It is worth upgrading to the club rooms to be on the beach side and for the extra amenities, great club lounge facilities.