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Tokyu Stay Shibuya

3.0 star property
Comfortable hotel near Shibuya Crossing

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Exterior
Residential Family Room (3-4 persons), Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Daily to-go breakfast (JPY 1320 per person)
Room amenity

Reviews

8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM
The price is ￥25,291
￥27,820 total
includes taxes & fees
Aug 8 - Aug 9
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In-room safe, blackout drapes, iron/ironing board, free WiFi
Tokyu Stay Shibuya Shin-minamiguchi
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Tokyu Stay Shibuya Shin-minamiguchi

About the neighborhood

Map
150-0045, Tokyo-to, Tokyo, Shinsencho 8-14 Shibuya-ku

What's nearby

  • Cerulean Tower - 7 min walk
  • Shibuya Crossing - 11 min walk
  • Tokyo Anime Center - 14 min walk
  • Shinjuku Gyoen National Garden - 6 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 70 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel rejuvenated in 2023 and located near Shibuya Crossing
Located close to Mori Art Museum and Shinjuku Gyoen National Garden, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a computer station, and an elevator
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • A vending machine and multilingual staff
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Aug 8, 2024 start from ￥25,291, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is 0.6 mi (0.9 km) from Shibuya Crossing and within 3 mi (5 km) of Mori Art Museum and Shinjuku Gyoen National Garden. Tokyo Tower and Tokyo Dome are also within 9 mi (15 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 970 reviews" "
Rating 8 - Good. 379 out of 970 reviews" "
Rating 6 - Okay. 89 out of 970 reviews" "
Rating 4 - Poor. 14 out of 970 reviews" "
Rating 2 - Terrible. 9 out of 970 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Ka Kui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro
Stayed 6 nights in Jul 2024

8/10 Good

Qinghua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice with a small kitchen and laundry machines. there is a grocery store just across the street. Convenient and nice to cook my own meal during travel. There is a street with small restaurants very close by. And lots of shopping malls are in walking distance. but it is a little bit far from the train station, ok if you walk without heavy luggage.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our spacious studio like apt room. Was a great space to enjoy Tokyo from, conveniently located so we could walk toany dining and grocery options.
Stayed 6 nights in Jul 2024

10/10 Excellent

SHARMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely neighborhood within easy walking distance of Shibuya scramble. So nice having laundry in room. Would stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The location is super close to the heart of Shibuya while still being a bit tucked away from the crowds. The hotel had great amenities and were always quick to accommodate anything needed. The staff spoke great English. I’d definitely recommend this hotel to anyone visiting Tokyo and I hope to be back soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

omari

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 9 nights in Jun 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the hotel!!!!
Stayed 3 nights in Jun 2024

8/10 Good

Damian

Traveled with partner
Liked: Cleanliness, staff & service
We have a problem with our microwave in our room was not working as the power was cutting off so we couldn’t heat up our breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with modern decor. Our particular room was very spacious and had a washer and dryer that we found useful.
Stayed 4 nights in Jul 2024

8/10 Good

Hiroko, Rockville

Stayed 1 night in Jun 2024

8/10 Good

SUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the washing machine in the room. Very convenient for me to do my laundry.
Stayed 5 nights in Jun 2024

8/10 Good

Amarjyot Singh, London

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
Stayed 4 nights in Jun 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air in-room power shut off in the middle of the night, which turns off air conditioner and load of laundry. I didn’t know what happened or what to do first night…very uncomfortable sleeping (very warm in room). I physically got up the second night and re-inserted keycard to re-start power to room.
Stayed 2 nights in Jun 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Try to get an upper floor if you don’t want next apartment view into your room
Stayed 3 nights in Jun 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient, close to Shinsen and Shibuya station, but still in a quiet neighborhood. The washer/dryer and kitchenette inside the room are nice amenities for a longer stay. There are also markets and small restaurants nearby so it is great location. The staff was friendly and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sade Ashley Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. It’s on a quiet street with lovely, small business restaurants and not too far from the busy intersection. It’s walkable and a few blocks away from a major train station. Breakfast bento boxes were incredible and staff were so kind.
Stayed 9 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

ashutosh

Traveled with family
Liked: Cleanliness, staff & service
Like - 3 single beds,washer dryer in room,Cooking top though not a proper cook top. Don't like - Breakfast is as good as non existent. Some walk from Shibuya crossing.
Stayed 3 nights in Jun 2024

10/10 Excellent

hoi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Tokyo. Happy with the stay at this hotel for everything. Would stay here again in the next visit Tokyo. Highly recommended for anyone who wants to go to Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly they helped us dry off after a sudden downpour and helped us to check in as we arrived.Upon arrival our luggages were already waiting for us in our room, from sending them through luggage service. The room was comfortable and clean. They were able to hold our luggages after check out which was nice and allowed us to weigh our luggages before leaving.
Stayed 2 nights in Jun 2024

2/10 Terrible

Ehab, Sugar Land

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to charge us to clean the room when my son wet the bed Unacceptable
Stayed 3 nights in Jun 2024

8/10 Good

Ruyam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for majority of our stay in Tokyo. It's a great hotel, I only docked a star as we did not know what their policy was regarding children and they made us pay for a whole extra room charge, that was a little off putting as the room didn't have three individual beds bt 2 beds and sofa bed. Considering we stayed there so many days, it would have been courteous of them to offer some sort of concession.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcus

Traveled with family
Location and cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Fabio, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very close to the Shibuya station in a very quiet street with several small restaurants, bars and convenience stores close by. The only thing we missed what a good place for breakfast. The hotel staff was very helpful and kind.
Stayed 8 nights in May 2024