ウィロー ラン ホテル

「The hotel had a strange smell. The staff was completely unprofessional. And they overcharged for things that I was supposed to get for free like. They put all these extra charges on my credit card for one day. The total charge for one day stay 164.00 as agreed. I noticed on credit card I have a charges totalling $334 and I left the room super clean. I don’t understand why they didn’t follow the agreement we had initially made for the one day stay.」

「Convenient & quiet」

「Clean and comfortable ( and most importantly quiet!) room for a one night stay. We have stayed here one other time and we would stay here again. we were actually in the room next door to the ice machine and never heard a thing. Breakfast bar was real good too. Will stay again.」

「The property is old and needs updating. And good pest control. There were ants and roach in our room. Plus the placed us allllll way the in the back of the building. The staff was nice.」

「We were there for 8 nights. The staff came by 3 times to clean our room. 3. Times. They only “cleaned” it once and only made one of the two beds that one time. We specifically left in the morning 1 day and asked the front desk to have them change our sheets. We came back at 4pm, the room had not been serviced and then they came later when we had retired for the evening, asking to clean our room. After 4pm and after we specifically told the front desk about it. The front desk personnel are also...

「朝6時の飛行機にのるために宿泊した。 タクシーを呼べるのは9時からだった。残念」

「Enjoyed the stay everything was nice」

「Room was not ready at arrival after 3:09pm. Shower had a weak stream and poor drainage.」

「I stayed overnight and put my insulin because I’m a diabetic in the refrigerator and my insulin froze in the morning when I checked out I went to the front desk and they told me there’s nothing they can do to call the manager called the manager and left a message no response. I was out all my insulin because it went bad. Never go back there.」

「Best attention ever」

「It would be helpful to have more than 2 irons available to a building of customers. Temporary Travelers obviously would expect better service. Not sure what hotel has been experiencing with the irons, but temporary travelers should be in a different category than the patrons staying in the extended stay capacity …..」

「Went for the IMSA 24Hrs, was within walking distance and breakfast was good, much thanks and I already reserved for 2026」