ウィロー ラン ホテル

「The hotel had a strange smell. The staff was completely unprofessional. And they overcharged for things that I was supposed to get for free like. They put all these extra charges on my credit card for one day. The total charge for one day stay 164.00 as agreed. I noticed on credit card I have a charges totalling $334 and I left the room super clean. I don’t understand why they didn’t follow the agreement we had initially made for the one day stay.」

「Clean and comfortable ( and most importantly quiet!) room for a one night stay. We have stayed here one other time and we would stay here again. we were actually in the room next door to the ice machine and never heard a thing. Breakfast bar was real good too. Will stay again.」

「Staff excellent, helpful and friendly will definitely stay again while my daughter is a college student at BCU」

「Great」

「It's a good hotel with continental breakfast included.」

「Enjoyed the stay everything was nice」

「Room was not ready at arrival after 3:09pm. Shower had a weak stream and poor drainage.」

「朝6時の飛行機にのるために宿泊した。 タクシーを呼べるのは9時からだった。残念」

「I stayed overnight and put my insulin because I’m a diabetic in the refrigerator and my insulin froze in the morning when I checked out I went to the front desk and they told me there’s nothing they can do to call the manager called the manager and left a message no response. I was out all my insulin because it went bad. Never go back there.」

「It would be helpful to have more than 2 irons available to a building of customers. Temporary Travelers obviously would expect better service. Not sure what hotel has been experiencing with the irons, but temporary travelers should be in a different category than the patrons staying in the extended stay capacity …..」

「It was our second stay there and there will be a 3rd!」