ザ・ボルドンズのヴィラ

「Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

「Great stay ,nice room」

「I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.」

「The room was cold as the heating didn't work well. There was also no hot water in the shower. Despite requesting improvement, nothing was done. The room was clean and well-maintained, the housekeeping service was very good, and the breakfast was tasty.」

「It was a car-free trip, but as the bus station was nearby, it wasn't as inconvenient as I'd expected. The lady at reception was very kind. Very comfortable room. Having a fridge was also a great help.」

「Loved the double baths in the suite. Comfy bed. The guy on reception gave us great local recommendations for brunch. What more could you need in a hotel :)」

「TV did not work well, room view was a distillery, very small bed and room. But it was very cheap so can't complain really.」

「Friendly and helpful staff. Hotel was quiet, felt peaceful and clean. Definitely recommended.」

「Everything was perfect. Lovely room which was immaculately clean and well presented. Stephen and Neil were perfect hosts and clearly work really hard to ensure their guests have a lovely stay. Great location for everything in the area. We will definitely be returning in the future. Thank you!」