ザ・ボルドンズのヴィラ

「Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

「The room was cold as the heating didn't work well. There was also no hot water in the shower. Despite requesting improvement, nothing was done. The room was clean and well-maintained, the housekeeping service was very good, and the breakfast was tasty.」

「Such a lovely overnight stay, we were in the area to attend an evening wedding reception. Very clean, great location & superb breakfast & Michael was so welcoming & helpful with the area & directions. Would recommend.」

「Staff very helpful, gym was great and it was very clean」

「受付はとてもフレンドリーで、対応が 良かったでした。また、部屋は広くて良かったです。 朝食は一部が日によって変わっていたのが良かったです。 しかし、前に泊まった同じクラスの部屋にあった、タオルを乾かすための機器がなかったのと、洗面台の排水溝からの匂いが臭かったのがマイナスでした。」

「Disappointing Stay – 29th August Unfortunately, our stay at the Little Haven Hotel was very disappointing. The room was extremely dated, and instead of a comfortable double bed, we were provided with two small single beds, which was not what we expected. Breakfast was equally disappointing. We were shown to a table that had clearly not been cleaned after the previous guests. We asked a member of staff to sort it, and while the used cups and utensils were replaced, we then had to ask again for...

「It is an excellent b&b I was only staying for one night but would definitely stay again and highly recommend it」