「We arrived to check into an accessible room. No help was offered to navigate a small set of steps to our room. No explanation of the amenities available or what time breakfast was served . The following morning our television didn't work breakfast was £16.95 for full english so we ate elsewhere. On our return after a lovely day out we were greeted with very loud music which all the guests had to endure as the events room doors were left open,so when we had to return to reception as our room key...
「We arrived to check into an accessible room. No help was offered to navigate a small set of steps to our room. No explanation of the amenities available or what time breakfast was served . The following morning our television didn't work breakfast was £16.95 for full english so we ate elsewhere. On our return after a lovely day out we were greeted with very loud music which all the guests had to endure as the events room doors were left open,so when we had to return to reception as our room key...
Susan