ノース シールズのスパのあるリゾート & ホテル

「Was more than I expected.」

「The staff were excellent and couldn’t be more helpful. The lobby and bar areas were nice. We had to change rooms as our first room wasn’t clean. We were moved to a better room only to find scaffolding being put up outside our room on the first day. We went out for the day and when we came back there were workmen on the scaffolding. We decided to pack up and go home a day earlier than planned. We only stayed one night when we had paid for two. We won’t be going back to this hotel. It needs to...

「We booked a superior king room room very spacious but very dark overlooking the car park so would book privilege room if we go again. Food was lovely both evening meal and breakfast. Again the bar overlooking the car park such a shame, we still had a lovely time and would return」

「I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.」

「Although the meal in the restaurant in the evening was very good. The breakfast was very poor. The ingredients was of a very poor quality. Cereals were sub standard. As for the main breakfast, hash browns, bacon, baked beans were absolutely shocking. The bacon itself was barely cooked and the eggs were very similar. On top of this the plates were stone cold. When l asked the waiter why, he challenged the chef who hadn’t put the warmer draw on. Even the fruit juice was totally tasteless.」

「Fantastic staff, very welcoming, the room was very comfortable and clean, we really enjoyed the restaurant and bar area. We will definitely be back」

「Clean room, Friendly atmosphere with plenty to do」