「The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan.
The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route.
Definitely great value and superb staff.」
「Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.」
「There were no cocktails to be had At All ! The pillows need changing as they are like bricks and the Showers need a shower mat as it becomes very, very slippery.
This is a shame, because everything else was Great.」
「Staying in the castle was an amazing experience. For those that expect modern facilities, please keep in mind that this is a very old castle that has been retrofitted.
I would like a request special recognition to go to Stef and Lorraine, these ladies were warm, welcoming, and just all around wonderful!!! Please recognize them for their warm and generous style! Stef, please keep in touch! We had heard the castle was haunted and our friends traveling with us did experience some ghostly...
「We booked this as a large group and it didn't disappoint. The apartments were well laid out with ample space in the living room areas. There was great cleanliness throughout and areas stayed at a nice temperature. The accomodation was really quiet at night and the key system although awkward at first was easier than keys. The location was also great with a short tram or 20min walk into town.
Only small gripes are that we would have liked more utensils/ crockery, it would also be nice if there...
