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The Roker Hotel, BW Premier Collection

4.0 star property
This eco-certified hotel balances upscale comfort with attentive service, where guests can enjoy Italian cuisine at three different restaurants throughout the day

Choose dates to view prices

The Roker Hotel offers a peaceful escape in Roker with three Italian restaurants and kids' options. Guests can enjoy coffee at the on-site café, free self-parking for exploring nearby attractions, and convenient dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is ￥11,953
￥14,344 total
includes taxes & fees
May 29 - May 30

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in fee for check-in between 11:00 AM and 1:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on May 29, 2026 start from ￥11,953, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. Stadium of Light and Sunderland Empire are also within 2 mi (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 453 out of 979 reviews
Rating 8 - Good. 311 out of 979 reviews
Rating 6 - Okay. 128 out of 979 reviews
Rating 4 - Poor. 57 out of 979 reviews
Rating 2 - Terrible. 30 out of 979 reviews

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lovely room, great rwstaurants and bar insite
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Very comfortable room , excellent friendly & professional staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great location .plenty of parking
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
The facilities were excellent and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Stayed plenty of times. Staff are so friendly and welcoming. Rooms are quality. Excellent bar and food, with good atmosphere
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Spotless , staff lovely , very comfortable .Breakfast was very average but good value for money. Will definitely stay again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean bedroom with amenities. Breakfast and evening meal were very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always very friendly and accommodating.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, Good breakfast, nice bar, attentive staff, only issue was the Wardrobe door and drawer were broken.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , excellent location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great place. The staff were friendly and professional. The room was clean and spacious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great fining options .plenty of parking spaces. Amazing seafront location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We have stayed here many times, always so welcoming and friendly.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and bar staff are amazing - lovely location too
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

Nice clean, comfortable room and the food in the bar was excellent. Can't fault the hotel or staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel and staff are lovely - I would highly recommend staying here. Beach location - perfect !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities
Lovely place at the beachside at Roker. Look out at the lighthouse and the northsea with its power. Miles with beaches a walk to Whitburn on the sandy ground.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anjum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room at a nice location and the staff were helpful too.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lynnette

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we love the hotel as it is wnere we got married 2 years ago so have spent both anniversaries at the hotel. The majority of staff are polite. The only problem we find is that the hotel is always too hot.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very helpful staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Ideal location, free parking. Breakfasts plentiful, rooms clean & comfortable. Would definitely stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character of this hotel. Staff was very friendly
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this place. Staff were great Loved the area and very close to the city. Had a lovely walk up to the light house in the morning.Will definitely come back maybe for a weekend break. It has everything you would want for a great stay. Well done guys.
Stayed 1 night in Oct 2025