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Jurys Inn Newcastle Quayside

Photo gallery for Jurys Inn Newcastle Quayside

Featured Image
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
View from Room
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Jurys Inn Newcastle Quayside

Jurys Inn Newcastle Quayside

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
NE8 3AE, England, Gateshead, South Shore Road

Explore the area

  • Popular LocationQuayside8 min walk
  • Popular LocationSage Gateshead10 min walk
  • Popular LocationNewcastle-upon-Tyne Theatre Royal20 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)17 min drive

Choose dates to view prices

About this area


Located in Gateshead, Jurys Inn Newcastle Quayside is in the city center and on the riverwalk. Saltwell Park and Exhibition Park reflect the area's natural beauty and area attractions include Newcastle-upon-Tyne Discovery Museum and Seven Stories. The Gate and Great North Museum-Hancock are also worth visiting.

What's nearby

  • BALTIC Centre for Contemporary Art - 3 min walk
  • Gateshead Millennium Bridge - 4 min walk
  • Quayside - 8 min walk
  • Sage Gateshead - 10 min walk
  • Newcastle-upon-Tyne Theatre Royal - 20 min walk

Getting around

  • South Gosforth Station - 7 min drive
  • Manors Station - 17 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive


  • Riverside Restaurant – Restaurant offering British cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.

About this property

Jurys Inn Newcastle Quayside

Eco-friendly hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. All 203 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and hair dryers.
Jurys Inn Newcastle Quayside offers 203 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms


  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds


  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • 28-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties



Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead
Jurys Inn Newcastle Quayside Hotel
Jurys Inn Newcastle Quayside Gateshead
Jurys Inn Newcastle Quayside Hotel Gateshead

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 337 out of 931 reviews
5 - Excellent 36%
Rating 4 - Good. 389 out of 931 reviews
4 - Good 42%
Rating 3 - Okay. 129 out of 931 reviews
3 - Okay 14%
Rating 2 - Poor. 58 out of 931 reviews
2 - Poor 6%
Rating 1 - Terrible. 18 out of 931 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location perfect, air conditioning not working, room smelt of stale cigarette smoke.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty shocking, considering the price. Breakfast downgraded to a yogurt, organge juice and croissant. No toilet brush, no cleaner - not even fresh towels!
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not really one to complain but our stay was awful. The staff were not friendly and didn’t even smile. The room was tiny and very dated. The bathroom was shower over bath and was very dated so stained. Power of the shower was excellent. The bed was awful and couldn’t sleep all night, one coz the bed was so uncomfortable and secondly coz of the noise from other guest entering and leaving their rooms, no fault of there’s but when they would shut the door it would vibrate 3-4 doors down the corridor. Also when we booked we made sure to check that we paid for buffet breakfast, when we got to hotel we were told restaurant is closed due to COVID and breakfast will be left at the door in the morning. It was a yoghurt, cereal bar, croissant and juice, that for ten quid (so annoyed) and if they had put on website when we booked we wouldn’t have paid for breakfast. I would not recommend this hotel to anyone and that something I’ve never done before but it really was an awful experience:(
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness
Room was clean, first maintainable man was not interested when we said our air con didn’t work. He brought 2 heaters up and went. The room was unbearable so I went back downstairs, a second man came to check the room, opened the window wide, and replaced the 2 heaters with a fan which worked a little Better. We never got offered a room swap or anything. The view was rubbish, we was staring at brick walls. The bath was tiny £130 a night I expected better
Stayed 1 night in Aug 2021

3/5 Okay

Given room with only 2 beds when booked triple room, soon rectified. Clean comfy beds, pillows and duvets. Toilet took a long time to refill to flush. Friendly reception, swift check in and out. Basic no frills but good price.
Stayed 1 night in Aug 2021