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"Both elevators out on a three floor building "

"Great hotel! Clean rooms, friendly staff, and a very comfortable stay."

"Would stay again"

"Front desk clerk was wearing a mask, did not hear her. Say “ID”? I said “Excuse me”? She said very frustrated snapped “ID”? Plus make SURE you do NOT get room 111 that is on the other side of check in. ITS LOUD AS HELL. Room very clean. Add irons& iron boards. And the ice maker was “out of service”. Not a decent sleep but do to noise. Bed was king& comfy. Regular size fridge. Full size electric stove. Decent for the price & closeness to the Syracuse International. Airport(5.3) miles. ******allows pets I do not believe there was a fee****!!!!"

"Perfect wee night getaway with my 4 yo grandsons. They had a blast in the pool, loved having control of their own TV in our suite and made a big deal of getting their own food at breakfast!"

"Had an overnighter with my grandkids, 13 and 11. They had a good time."

"Great history, lots of activity and restaurants."

"The staff were really friendly. The breakfast overseer Courtney was outstanding. We did not use the AC. Heating system was ok but quite noisey. Clean room was ok."

"The location of the property and the staff were great. They were very accommodating and polite. No issues there at all. The building itself though is lacking. It's obviously older, which is fine, but it has not been updated as it should. The biggest issue was the HVAC system that can either be set on AC or Heat for the entire building--it's not individualized per room. When we stayed, it was the first mild day in March, so the "heat" setting was still on even though outside was warm. So, the AC would only blow warm air until the cold season ends and they turn it over to AC. Per the recommendation of the staff, we turned off the system entirely, and the room remained at 73 clammy degrees all night, despite someone from the hotel bringing a fan for us to use. To say the least, it was a very uncomfortable night and we had small children and an infant with us. Also, you can't open any of the windows. This should be updated (fresh air please!). There are things you can do to prevent accidents (other hotels are doing it), but in 2026, you should be able to open hotel windows. It's not a prison, but it sure can feel like one for guests who are claustrophobic. Also, the room wasn't that clean. One of the glasses for water had some kind of dark, thick liquid that hadn't been properly washed off. The hanger rod in the closet was broken. And the bathrooms definitely need to be updated and cleaned better (please ensure there are no remaining hairs in the shower from previous guests). "