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Staff were incredibly friendly and helpful!

24 hour shuttle.

The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...

Stayed here multiple times. Great staff, location, comfortable and clean.

Staff extremely friendly and super efficient and helpful. The room is absolutely huge and clean and amazing. Was able to park my car and walk everywhere I needed to be in the city. The free breakfast was a huge perk, with tons of options of hot foods, fruit and snacks! I would definitely recommend and would definitely stay here again!

If you are looking for a nice place to stay near Syracuse, this is place is a very good choice! The house is beautiful and sweet like home, and the breakfast is pretty delicious. There are some good restaurants nearby too, so don't need to worry about where to have dinners. The only thing is that they really need to fix the front door of the room I stay (first floor). I couldn't open it from inside at first, then I couldn't lock it from outside. Something must be wrong with the electric...

Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.

We upgraded to suite for in room hot tub . Suite was HUGE! It was more like an apartment. Had a fridge, microwave, dishwasher, cooktop . Living room w pullout couch, the bathroom was very large , very very clean w a huge walk in shower and jetted tub. Granite countertop, bedroom was giant with the most comfortable bed I've slept in at a hotel. Super soft sheets and down duvet. 5 pillows all supremely soft and sink into quality. I would absolutely stay here again...they have a shuttle to...

We were a little skeptical when we first checked in because there were a lot of kids running around back and forth to the pool, but after the pool closed it was nice and quiet. Ashley at the front desk was very pleasant and helpful. The room was nice. Clean & comfortable. We enjoyed our stay and will stay again. Would recommend for a short stay

Clerk very personable and eager to accommodate our need to meet deadline. Breakfast was of nice variety, fresh, and plentiful. We'd recommend this hotel to anyone without reservations.

Beautiful property, felt like home. The breakfast was delicious! They even surprised us with cake for our wedding anniversary. The towels and sheets smelt amazing!

The room wasn't cleaned very well. There was a vape and a shaving razor under the sink on the floor . Stands of hair on the bathroom floor. The room was dusty in some spots. Housekeeping just needs to pay a little more attention while cleaning.