「This place is so beautiful and secluded. It’s like having your own tranquil slice of St Thomas all to yourself. The staff is so friendly and are always providing great recommendations as to where to go and what to see」
「We were stranded here due to Hurricane Erin and the staff were wonderful and the hotel was perfect. Couldn't have been any more accommodatiing and friendly. Even asked for an extended check out and they worked that out for us」
「Overall great experience - super nice property, ocean view, short walk to the beach, 2 pools. Our only complaint was that our room (The Hansen, a king suite room) was right next to the staff laundry room. The door was always open and we’d have to be careful opening our door, and staff would often be talking and hanging out right outside our door. Another thing was even during slow season (mid-August) we had a scare one night where parking was full, but luckily after driving around town for 5...
「I loved staying at emerald beach resort, it is further away from most main tourist attractions and some taxi drivers may not take you too far, but would recommend renting a car if you're staying at this resort. Other than that, love the hotel, the rooms were great, employees are a little rude but don't let it bother you much.
Will come back to this resort next year!」
「The RITZ Carlton, Saint Thomas. Amazing, memorable, fun and an everlasting experience. The best decision I have made about travel accommodation, in decades.
This year, it was my wife's 50th and I wanted to surprise her with something unique and different. We also have 2 small children, ages 7 & 10. The Ritz Carlton was my immediate pick. Our philosophy is that if you travel somewhere unknown with small children, choose the best there is to avoid ugly surprises, disappointments or anguish. Do not...
「Libby and the staff were beyond kind, caring, and giving. I was stuck on the island due to the hurricane and needed a place for my son and me to stay. With hundreds of others in the same situation, I randomly chose this hotel—and I feel so blessed that I did. From the moment we arrived, I felt truly cared for and understood, especially during such an anxious and uncertain time. What could have been a terrible experience was turned into a calm and reassuring one, thanks to their compassion. I...
「Had a very good stay at the property for the 4 days we were there. Staff was very helpful and friendly. The bar was not overly packed when there was live music. Very great views both day & night-time. Only negative is the food at the restaurant needs to be improved. We only eat there the 1st night but that was the only time since we didn't want to try a 2nd time. We went off the property to have dinner and grabbed takeout.」
「All the staff were so kind and helpful. The preparation for hurricane Erin was handled so well- we felt safe and still able to enjoy our time there. I will definitely visit again 」
「Our flight got cancelled at Airport and Windward Passage was there to save the day.
Rooms were simple, yet clean. Staff was very caring and although the neighborhood was decent, the property was helpful. 」
「The Hideaway was in a great location away from the rest of the island. They did a great job with the landscaping and the farm was well kept. Our two bedroom cottage was great - clean and quiet. We highly recommend this place if you want to be away from the busyness of the island. 」
