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"The pool was opened and they had movies for kids in the evening. When we arrive at the hotel, at least the room was clean, but the water pressure to flush the toilets was terrible, the sink was also slow to drain and terrible. The room was to be cleaned every 3 days, but it was never cleaned. We had to ask for clean towels twice to be replaced. We had to empty out the garbage ourselves. The outside grounds by the parking lot Building B was always ditty, full of leaves and garbage the other people would throw out. Most of it was scattered on the floor, because the garbage bins were small and garbage was not picked up that often . They charged a resort fee which shouldn't even br charged. That location is not a resort. Breakfast was a goodie box with an egg sandwich, a pastry or an apple. Coffee and juice available at the cabana where they gave you the breakfast box. No coffee maker in the rooms either. The location of the hotel is the only good thing about it. This hotel needs to be updated and renovated. The cleaning crew hardly speak any English and it wa gard to even ask them for towel replacements and to throw out the garbage. It's sad but true. "

"Lots of things for kids to do on site. Very close to several restaurants and gift shops. Staff was very friendly and helpful. Even with the renovations we had a GREAT time!"

"Value hotel. Not quite what I expected from a Wyndham. Building was old and Loud. Linoleum flooring from a bad 70’s movie. Right next to highway. Pool bar was nice. Coffee shop was nice with extended hours. Conference center was also good. "

"We liked our family room suite- it was clean, quiet and dark when we slept. The beds were comfortable but the chairs in the room and throughout the resort are cheap and not comfy to sit in. The staff wasn’t very friendly, they were on the robotic side, just going through the motions. Check in was particularly not friendly. The luggage check guys were the best, they are the ones to answer your questions. The pool was warm and clean, and geared for smaller kids- very shallow and there are two ducks swimming in it which means people feed them and they then do, you know what in the pool. The big issue were the gates into the pool- they either didn’t work with the key and, if the did, they are heavy and old which makes it very difficult for kids and elderly to open. I strongly recommend the resort update these. The resort has a fun retro theme which hides some of its tiredness. I do recommend it for a family - friendly budget option. We used the early entrance one day (left ant 715) and slept in on the second day- had to wait 15 mins for the park bus at 830. These should be running more frequently? We had a blast at the parks and barely spent any time at the hotel except on checkout day. The maid woke us up knocking on our door at 845 when we were all trying to sleep in on check out day. So remember to put the do not disturb sign out!!!! She came back two more times. Check the coffee in your room. We kept on getting all decaf and had to keep going to the lobby to get that fixed."

"4-day stay with great customer service, breakfast offered 7am-10am, clean and fresh room, great value for the price."

"Mold all over the room. Holes in curtains and moldy bathroom."

"Clean property. Conveniently offers a shuttle to Universal Studios. Great mini mart good options"

"The hotel is very nice for a budget hotel. "

"Everything was great for the price. Great location for Universal Parks, Island Adventure, Universal and the City Walk are within a mile so walkable or a short Lyft ride. Beds are comfy, rooms are nice and have everything you need. Lobby areas are nice and everyone was friendly. Overall a great stay."