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"Personally I don’t think I would stay here again. The lobby has a strong scent when you walk in; There is limited lighting in the hallway and exits are far; lobby not easily accessible due to setup. I was told dark vibe gives the hotel the “French boutique” vibe but there was also limited lighting in the room I stayed in. The water pressure from the shower is weak. BUT one of the biggest things that left a bad impression for me as a guest is that one of the amenities that made me book here was the breakfast inclusion. I have to say out of the four days I stayed here-there was only one day that I had a full breakfast buffet experience. All the other days-they ran out of food or didn’t have enough staff to keep up with replenishing the food. One of the days there was only hash browns, sausage links, and bagels (no butter or cream cheese left) they were out of eggs, bacon, etc. In addition, the waffle batter had ran out and no one informed the people waiting on line that there was no more batter until someone asked if someone was bringing more out -_- and for some of us that was the only thing we were anticipating to eat because they weren’t offering anything else-so we had nothing to eat. For breakfast they should def have someone present at all times to also make sure people aren’t greedy-they ran out of batter a lot due to people being obnoxiously greedy and selfish-especially during food ‘shortages’. One person had 3 waffles and food while others had nothing to eat at all."

"Nice place but the second Waterpark was still under construction ( can't blame them for that) The only real negative thing I can think of was the lack of working ice machines. I had to go 2 floors down and to the adjacent building."

"Hotel looks new, recently refurbished, everything was clean and it is in located in a concenient location."

"It was nice, more timely rounds of staff to collect trash from outside doors. Great service otherwise."

"Everything was excellent "

"We overall enjoyed our stay. Nice resort, friendly staff, good pool, it was busy with lots of school groups. We upgraded to the Volcano Bay view room but we were disappointed we got a view of the dumpsters with Volcano Bay in the background. I was hoping for a better view for paying over $350-$375 a night. Food was good but no sit down place with wait service so can be a little chaotic. "

"I loved it!!! Best resort ever!"

"Beautiful resort with a nice pool convenient location for using the I-trolly to get to restaurants and shopping"

"Rooms were clean everyday. Staff friendly and helpful. Location across the street from the The Pointe with restaurants, shopping, and night life. Walking distance from Orange County Convention Center."