「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「There was lots of parking available. Check in was easy and the receptionist was very helpful in pointing out where our room could be found and where the spa could be accessed near our room. Having three single beds in one room is a really good idea for three adults to share - I went with my two daughters and none of us wanted to share a double bed so three singles in a room was exactly what we needed. The pool area was nice but some of the chairs were broken and the ceiling could do with...
「We stayed in the suite and it was so beautiful we booked for an hour there night.
Friendly and helpful staff and our room was clean and cosy.
Breakfast was okay, but would've like to have seen a selection of mini cakes/biscuits and fresh fruits to the selection, just to give more of a variety and also some fresh juice in addition to the cordial, tea and coffee on offer.
However an enjoyable and pleasant stay and would love to return. 」
「I loved my stay here! I was travelling for business. Wish I could stay more often, highly recommend. Super comfy bed, great shower, lovely staff and delicious breakfast with lots of options. 」