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"Lovely stay "

"By far the best hostel I’ve ever stayed in. The beds were larger than I expected, and the comforter was thick and warm. The breakfast was good. The staff were friendly and helpful—particularly Adi. She went out of her way to ask how I was doing, and we had some lovely conversations. If I come back to London, I’ll probably return here. "

"Kitchenette was great. "

"Room was amazing-very nice to have a fairly separate living room from bedroom (bathroom was between) so teens and parents can have seperate spaces. The lobby and buffet areas were spotless with lots of staff on hand. Never had to wait for anything and very accommodating. "

"Large room, great front desk, conveniently located. Elevators are slow and need more but what more can you ask for?"

"Perfect family hotel. We've been staying here every year. Will definitely be back next Christmas!"

"A good location for my needs. Pleasant and helpful staff."

"Busy breakfast service but queue services quickly. Rooms clean & modern, beds comfortable."

"Annual trip to London between Christmas and new year "