「Best location! Nice rooms! Clean and comfortable!
I really recommend this hotel if you visit downtown of Almaty. You can make yourself at home!
立地は申し分ないです。部屋もリフォーム終えたばかりで清潔で綺麗です。おススメです。きっと自分の家のようにくつろげます!」
「Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you!
I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments...
「I left an adapter in a room and noticed after check-out. I asked a staff to keep it while I am out for sightseeing but he could not find it.
If he allows me to come with him, I could have found it.」
「The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.」
「The staffs were English-speaking and we had no problems communicating with them.
The hotel room was clean and I had no problems.
However, on the first day I arrived, there was no hot water in the shower, only cold water.
The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem.
I ordered room service at the hotel for dinner, which was very good. There...
「Jeg er utrolig tilfreds med service på hotellet. Gæstfri personal, lækkert morgenmad, pæn og ren værelse med bar, bådekåbe. Jeg følte mig hjemme her!」
"The staff and location were great. There was a stream and cafe nearby, so it was perfect for a walk or a coffee break while soaking up the negative ions. There was a shopping mall and restaurants within a 10-minute walk, so it was convenient for shopping and eating.
There is no elevator, so it may be difficult if you have a lot of suitcases."