The Ritz-Carlton, Almaty

5.0 star property
Luxury hotel connected to the convention center in Bostandyk District with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ritz-Carlton, Almaty

Photo gallery for The Ritz-Carlton, Almaty

Exterior
Terrace/patio
Mountain view
Daily full breakfast (KZT 19500 per person)
Banquet hall

Overview of The Ritz-Carlton, Almaty

9.6

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Spa
  • Free WiFi
  • Gym
The price is ¥58,901
Price available on 2024/4/27

Explore the area

050040, Almaty, Esentai Tower, 77/7 Al Farabi Avenue
  • Popular LocationNational Museum of Kazakhstan5 min drive
  • Popular LocationAlmaty Central Stadium6 min drive
  • Popular LocationAlmaty Opera House7 min drive
  • AirportAlmaty (ALA-Almaty Intl.)31 min drive
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Room options

Junior Suite, 1 King Bed, City View

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Mountain View

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Mountain View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Grand Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Mountain View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, Mountain View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Grand Room, 2 Double Beds, Corner

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Almaty

Located in Bostandyk District neighborhood, The Ritz-Carlton, Almaty is connected to a shopping center. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and some of the area's notable landmarks include Zenkov Cathedral and Almaty Tower. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Be sure not to miss outdoor adventures like mountain climbing, hiking/biking trails, and horse riding, or hop on a moped rental nearby and take a self-guided tour around Almaty.

What's nearby

  • National Museum of Kazakhstan - 5 min drive
  • Almaty Central Stadium - 6 min drive
  • Almaty Opera House - 7 min drive
  • Zenkov Cathedral - 8 min drive
  • Almaty Tower - 10 min drive

Getting around

  • Almaly - 13 min drive
  • Almaty Station - 21 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Starbucks - 6 min walk
  • Fellini Grill Pasta Bar - 4 min walk
  • Peking Duck - 15 min walk
  • Villa Dei Fiori - 18 min walk
  • Sky Lobby Bar & Lounge - 5 min walk

About this property

The Ritz-Carlton, Almaty

Luxury boutique hotel near Zenkov Cathedral
Located close to Almaty Central Stadium and National Museum of Kazakhstan, The Ritz-Carlton, Almaty provides a terrace, an art gallery on site, and a shopping mall on site. Treat yourself to a Thai massage, a body wrap, or a body scrub at the onsite spa. Enjoy Mediterranean cuisine and happy hour at the two onsite restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, full breakfast (surcharge), and an indoor pool
  • A ballroom, multilingual staff, and meeting rooms
Room features
All 145 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, heated floors, and separate sitting areas

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KZT 2,000 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; KZT 19,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chocolate Shop
  • Seven
  • Sky Bar and Lounge
  • Terrace 77
  • Vista

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Ski storage
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,330 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Telescope
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Ballroom
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LED TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 45000 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 19500 per person
  • Valet parking fee: KZT 2000 per stay
  • Pet fee: KZT 45000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty Ritz-carlton
Ritz-carlton Almaty
Ritz-carlton Hotel Almaty
Ritz-Carlton Almaty Hotel
The Ritz carlton Almaty
The Ritz-Carlton, Almaty Hotel
The Ritz-Carlton, Almaty Almaty
The Ritz-Carlton, Almaty Hotel Almaty

Frequently asked questions

Does The Ritz-Carlton, Almaty have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Almaty?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Almaty on Apr 27, 2024 start from ¥58,901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Almaty pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of KZT 45000 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Almaty?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Almaty located?

Located in Bostandyk District, this luxury hotel is within 3 mi (5 km) of National Museum of Kazakhstan, Almaty Central Stadium, and Almaty Opera House. Zenkov Cathedral and Almaty Tower are also within 6 mi (10 km).

The Ritz-Carlton, Almaty Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 63 reviews" "
Rating 8 - Good. 7 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best option there.
Stayed 5 nights in Aug 2022

10/10 Excellent

Saied Sokhail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with incredible view
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dongki

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

8/10 Good

Nurbek, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Most rooms are with an incredible view. Breakfast was varied.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Hyung Geun

Liked: Cleanliness, property conditions & facilities
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely place!
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Stayed 1 night in Dec 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Jeremy, Ladysmith, WI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. From the services to the food and the views.
Stayed 1 night in Sep 2019