「The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola.」
「The staffs were English-speaking and we had no problems communicating with them.
The hotel room was clean and I had no problems.
However, on the first day I arrived, there was no hot water in the shower, only cold water.
The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem.
I ordered room service at the hotel for dinner, which was very good. There...
「I used the hotel on a business trip.
The building was new and cleanliness was felt throughout.
The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains.
Esentai Mall is also within walking distance, which is good for shopping.
The rooms are reasonably spacious, clean, and relaxing.
The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness.
The hotel front desk is friendly and accommodating in English.
I could not...
「The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.」
「Small hotel inside a building. The room is always a little noisy because of the traffic, even at night. Asked me to pay for breakfast but it was included in the reservation.
」
「Прекрасный отель. Даже не смотрите по сторонам. В самом лучшем месте Алматы, до Достык Плазы 700 метров. Персонал очень вежливый и помогает во всем. Завтраки приносят в номер во сколько вы пожелаете. Даже местные на геликах и других дорогих машинах в этом отеле останавливаются. Вообщем цена качество просто супер. Особенная благодарность Ансару 」
「Overall, this was a nice and clean place to stay there was an unpleasant smell in the cabin and the main shower head didn’t work in one of our cabins and the glass in the patio was too high blocking the view. 」