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Swissôtel Wellness Resort Alatau Almaty

4.5 star property
Luxury Almaty hotel in Nauryzbay District with 3 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Swissôtel Wellness Resort Alatau Almaty

Photo gallery for Swissôtel Wellness Resort Alatau Almaty

Lounge
Restaurant
Restaurant
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Restaurant

Overview of Swissôtel Wellness Resort Alatau Almaty

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ￥28,737
Price available on 2024/4/29

Explore the area

Map
A32BOF2, Almaty, Tausamaly 50A
  • Popular LocationAlmaty Opera House18 min drive
  • Popular LocationMEGA Park19 min drive
  • Popular LocationAlmaty Tower23 min drive
  • AirportAlmaty (ALA-Almaty Intl.)57 min drive
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Room options

View all photos for Classic Room, 1 King Bed, Mountain View (Panoramic)

Classic Room, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Day bed
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Day bed
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Mountain View

Classic Room, 1 Double Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Day bed
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
  • 138 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Mountain View (Panoramic)

Executive Suite, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 123 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View (Panoramic)

Junior Suite, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Mountain View (Panoramic)

Grand Suite, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Day bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Mountain View

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Twin Room, 2 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Day bed
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Close to Almaty Opera House

Exterior

InterContinental Almaty, an IHG Hotel

Bostandyk District
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (87)
The price is ￥45,787
per night
May 4 - May 5
InterContinental Almaty, an IHG Hotel

About the neighborhood

Almaty

Swissôtel Wellness Resort Alatau Almaty is located in Nauryzbay District, a neighborhood in Almaty, and is in the suburbs and on a lake. Presidential Palace and Almaty Opera House are local landmarks, and travelers looking to shop may want to visit Colibri and MEGA Park. Looking to enjoy an event or a game while in town? See what's happening at Medeu Skating Rink or Almaty Central Stadium.
Visit our Almaty travel guideOpens in a new window

What's nearby

  • Almaty Central Stadium - 16 min drive
  • Almaty Opera House - 18 min drive
  • Zenkov Cathedral - 18 min drive
  • MEGA Park - 19 min drive
  • Almaty Tower - 23 min drive

Getting around

  • Almaty Station - 43 min drive
  • Almaty (ALA-Almaty Intl.) - 58 min drive

Restaurants

  • Ресторан Тұлпар - 6 min drive
  • Луна - 6 min drive
  • Largo Karaoke Club - 7 min drive
  • Pizza in - 8 min drive
  • Шафран - 8 min drive

About this property

Swissôtel Wellness Resort Alatau Almaty

Luxury hotel located in Nauryzbay District
Take advantage of 18 holes of golf, a poolside bar, and designer stores on site at Swissôtel Wellness Resort Alatau Almaty. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a body treatment, a massage, or a manicure/pedicure at Purovel Spa & Sport, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • 4 outdoor pools and an indoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a ballroom
  • A reception hall, wedding services, and a front-desk safe
Room features
All 222 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and day beds
  • Bathrooms with heated floors and designer toiletries
  • 49-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: KZT 14,000 to 14,000 for adults and KZT 7,000 to 14,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (646 square feet of space)

Outdoors

  • Garden
  • In a state park
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Smart TV with digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 14000–14000 for adults, and KZT 7000–14000 for children
  • Airport shuttle fee: KZT 15000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Swissôtel Wellness Resort Alatau Almaty Hotel
Swissôtel Wellness Resort Alatau Almaty Almaty
Swissôtel Wellness Resort Alatau Almaty Hotel Almaty
Swissôtel Wellness Resort Alatau Almaty (Opening October 2021)

Frequently asked questions

Does Swissôtel Wellness Resort Alatau Almaty have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

How much does it cost to stay at Swissôtel Wellness Resort Alatau Almaty?

As of Apr 28, 2024, prices found for a 1-night stay for 2 adults at Swissôtel Wellness Resort Alatau Almaty on Apr 29, 2024 start from ￥28,737, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Wellness Resort Alatau Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissôtel Wellness Resort Alatau Almaty?

Self parking is free at this property.

What time is check-in at Swissôtel Wellness Resort Alatau Almaty?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Swissôtel Wellness Resort Alatau Almaty?

Check-out is at noon.

Does Swissôtel Wellness Resort Alatau Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 15000 per vehicle applies.

Where is Swissôtel Wellness Resort Alatau Almaty located?

Located in Nauryzbay District, this luxury hotel is within 9 mi (15 km) of First President of Kazakhstan Park, Casino Zodiak, and Republican German Drama Theatre. Medeu Skating Rink and Kazakhstan Museum of Arts are also within 9 mi (15 km).

Swissôtel Wellness Resort Alatau Almaty Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Baurzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Suck an amazing place. Enjoyed food and spa
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Mohammad

Disliked: Staff & service, property conditions & facilities
IT IS NOT A 5 STAR . AFWFUL STAF.. I DO NOT RECOMMEND..
Stayed 1 night in May 2023

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very good especially the pool food very poor
Stayed 11 nights in May 2023

8/10 Good

Ariun-Erdene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Alijon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful garden
Stayed 9 nights in May 2022

10/10 Excellent

Elizabeth Ann

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
All staff are polite and friendly.
Stayed 3 nights in Apr 2022

10/10 Excellent

Anna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Клиентоориентированность
Stayed 1 night in Jan 2022

4/10 Poor

Milagros

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Although new hotel it's not conveniently located. The spa is not really relaxing as water in pool and jacuzzi is warm close to cold in winter. But what was worse is the terrible customer service and attitude most of the personal has. They dont smile, everything you ask for is a problem and they cant even try to solve. Few people were helpful like the bell boys. Also they speak poor english but hardly understand it, other hotels in the city even speak in spanish to me... not here. Also i was wearing a speedo to swim and they said it was offensive while there were more people wearing similar speedos. Food wasnt great euther and theres nowhere else close to eat. Not a very fulfilling experience overall.
Stayed 1 night in Nov 2023