アルマトイのスパのあるリゾート & ホテル

「The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There...

「We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out. 」

「7日滞在中、朝食が非常にリーズナブルで、尚且つ美味しく楽しめました。 言葉が通じなくても 翻訳アプリを介しながら スタッフもタクシーの手配や ちょっとした困り事に丁寧に対応してくれました。」

「ツム百貨店から徒歩１０分以内。部屋は清潔であり、絶景の天山山脈が見えていました。朝食も種類豊富で良かったです。アエロフロート航空のクルーも宿泊していました。」

「I left an adapter in a room and noticed after check-out. I asked a staff to keep it while I am out for sightseeing but he could not find it. If he allows me to come with him, I could have found it.」

「町の中心に位置します。とは言ってもAlmatyは広いのでタクシー（白タク）使うことになります。静かで人も少なく快適に過ごせました。天井も高く気分よく過ごせます。受付スタッフも英語が話せ丁寧に対応してくれましたし、タクシーのための行き先をロシア語で書いてもらったり（現地は英語が通じない）して助かりました」

「The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.」

「Kind staff. Great spa! 」