サーチライト のリゾート

「一泊だけでしたが、老舗のホテルで周辺のホテルでは1番混んでいたような気がしました。古いながらもきれいに掃除されており快適に過ごせました」

「Overall OK」

「The hotel was nice and clean. The room was nice and clean but the restroom floor tile was loose and tiles were lifted. I had an incident where I sliced the skin off my foot.」

「They did the charge/bill/fee that is supposed to be illegal to not post; they did not post the resort fees, and charged at least 2 persons per night, regardless of you booking for only one person.」

「One of the people in the cashiers cage when asked to help me get my Penn Wallet app working, didn't know much about it and I politely asked him if someone else should help me. This went on for a couple minutes and he abruptly called the next person in line and stopped trying to help. I went to another person after standing in line yet again and she was able to help me in seconds. This soured me on the whole experience. Check in staff were very nice.」

「Staff did their best. Room was not available at appropriate check in time...had to wait an hour for a room. When finally got a room, the AC was not working and had to deal with getting new room and moving luggage. Front desk staff and Manager tried to fix and it was appreciated. Would definitely give them another try as property is ver nice.」