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「I am writing to express my concern and profound dissatisfaction regarding a situation during my recent stay at Las Vegas I made an error in my reservation originally booking the room through Tuesday 28th instead of Wednesday 29th morning. At 3:30 PM on Tuesday, housekeeping was cleaning the room, and all our luggage and staff had been removed. It should have been evident that the room had not been intentionally vacated. My account at Hotels.com had full contact details available, my phone...

「We absolutely loved staying here! The room had everything we could possibly have needed and was super clean. Having a balcony was great, and we love the pools at Signature at MGM Grand (only the Tower 2 pool was open when we were here this time around, but it was not crowded at all). Check-in was a breeze, and all of the staff we interacted with were sooooo nice. The free valet parking was wonderful. It wasn’t an issue for us in any way, but the unit is near the elevators if that is a...

「It was great」

「Our stay was great. Room and property just as described. Easy check in. And the Vallet parking is a HUGE plus in Vegas. Not a far walk to MGM grand pools or the casino as some would say. Our Floor was very quiet. Felt like we were the only room on the floor. Our host Cindy was great and responded quickly to our questions. I would def recommend staying in this penthouse while in Vegas. Balcony suites are hard to find. Our room and balcony were perfect. Now if my partner wasn't scared of heights,...