「The front desk (young men) are really professional helpful and nice, besides the property manager was very professional and helpful thanks Fernandina I highly recommend 」
「There was a hammock in the room - we loved it. Overall a great stay. The staff was friendly and the space was comfortable. It was difficult to get a taxi to the pier in the morning and the walk isn’t too far (15-20 min) but we had heavy bags so it was inconvenient. Other than that it was a nice place to stay. 」
「We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a...
「We had a wonderful stay at this hotel. The location was perfect, making it easy to explore the area. The staff were exceptionally friendly and helpful, always ready to assist with any questions or requests. The service was top-notch, and they made us feel welcome throughout our stay.
For a fee, they conveniently arrange transportation to and from Baltar Airport, which made our trip even smoother. Additionally, they provide free clean cold/hot drinking water and coffee for guests downstairs,...
「Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos. 」
「Staff was very friendly and very helpful when we had some issues (issues not related to the hotel stay). The staff tried their best to be accommodating!」
「We loved everything about Lava House. The rooms were very clean, comfortable, and spacious. The owners were incredibly welcoming and great hosts. The breakfasts were also wonderful. Location was excellent for doing all the activities the island has to offer and the hotel can help arrange and make recommendations. Would highly recommend to anyone! 」
"We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour.
It is about a 7-10 minute walk from the city center.
I highly recommend this hotel!"
