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"The room needed repairs (worn frames/edges, couch, and bathroom), cleanliness was subpar (I found a toenail on the leather couch, there was feces on the outside of the toilet, and the bathroom smelled terrible), and there were stains on the sink’s counter. I was sick and decided to spray and wipe everything down myself with disinfectant. This was my first and last Hard Rock Hotel I will stay at. $2,000 for 4 nights was uncalled for with the low level of cleanliness and quality of the room. "

"grandson loved the outdoor pool. staff was helpful"

"Great rooms, super cool design and decor. A lot to do on the property. Devin at the front desk is phenomenal!! Thanks Devin for make my wife’s weekend away with her girls amazing!! "

"For a family of 4, the amenities and location were excellent! Very close to many attractions but also perfect for anyone who wants to stay on site!"

"Very clean and close to the port. A perfect stay before our cruise"

"clean room, not the friendliest staff but good location "

"It’s unique in its own way. But it definitely needs an upgrade. Carpet had a funny smell. There was two used towels left in the shower. The pillows were not comfortable and the bed was VERY noisy. Every time someone shifted sleep positions the bed sounded like it was going to break. Some of the lamps had rust on it."

"👍👍UP"

"Cleaning staff was excellent! Rooms are more dated than appears on the website. No place to sit in the room other than the bed. So room service was out of the question. Firefly restaurant was nice and their waitstaff was also excellent."