Find hotels near Ponce de Leon Mall, St. Augustine from ￥12,659

"room was very clean. Breakfast was very good. Quiet place and great location. Staff helpful. Hotel a bit dated and could use an upgrade"

"No elevators and we had rooms on the second floor---and we are in our 70s! Railroad tracks are right behind the property and they are very active through out the night. We were charged an additional $15 a night at check in because we didn't book direct thru them. We did not expect that. The walk into town was supposed to be a short one---was not very short. Encountered homeless people camping in the bushes by the hotel. Took taxis after that. The hot tub water looked like pea soup. Rooms were very dated. Beds were fine. There is a shuttle right next door that takes you to the trolley tour. Very nice and convenient "

"Our personal experience in this property was good. There are a few things that needed to be addressed in this property upon our check in we took pictures and videos of the issues in the house. To which the property manager said he will address them right away. I will list them here so that other guest can verify if they were fixed and addressed. Some shelving in the refrigerator were broken.The outlet in the master bedroom the one on the side of the window is lose so whatever you plug in won't stay.The wall plates in the living room were off the wall. The pool had a lot of dirt in it sand, leaves. Natural debris.The bedroom with the bunk beds the lighting was not working. The shower in the hallway bathroom wss clogged.My communication with the property manager was excellent very responsive didn't wait to receive a response back, which in my opinion is a plus!I feel like the additional fees to use the heater of the pool should be better explained on the description of the rental. So people won't feel the element of surprise when you're thinking you'll be able to use the heated pool. And YES you can enjoy the heated pool but at an extra price. The house was very well cleaned. Is very very spacious. And the location was pretty good. Everything is near you don't have to go far as everything you need is within reach. My family and i felt relaxed amd enjoyed our stay. I suggest you take advantage of your free coupons and plan accordingly for the rest of your guests."

"The staff was very nice and welcoming. The room and hotel were clean. The hotel is right on the beach. It does lack a hot tub, some outdoor activities (ping pong table would've been nice). Overall, it was a good hotel. It is about a mile away from all the restaurants, but it's an easy drive. Would stay here again."

"Beautiful, clean, spacious room with friendly staff. 2 negatives are the fact that the room wasn’t ready until after 5 pm and had to request clean towels for the next day. Once asked they brought immediately. "

"You couldn't ask for a lmore welcoming staff! The rooms are updated and clean. The location can't be beat! It is right on Avenita De Mendez. Right across from the harbor. Walking distance to excellent restaurants and St George St. "

"Check in was so fast and professional. She was very polite and efficient and also suggested the trolley ride. "

"Very comftable"

"This is a cool old house on a quiet street in a nice neighborhood, but It is in need of some repairs both inside and out."