「We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small.
Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'.
When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other...
「We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small.
Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'.
When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other...