Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Citrus Hotel Eastbourne by Compass Hospitality

3.0 star property
Beach hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Citrus Hotel Eastbourne by Compass Hospitality offers a welcoming retreat with helpful staff. Guests enjoy free in-room WiFi and restaurant dining. The hotel provides practical conveniences like dry cleaning services and assistance with local tours and tickets.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pet friendly
  • Breakfast available
  • Parking available
  • Laundry
The current price is ￥7,536
￥9,043 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Sea View Suite

Desk, free WiFi, bed sheets

Sea View Suite

Highlights

Separate sitting area
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Separate sitting area
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Desk, free WiFi, bed sheets

Triple Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Double and Single room

Desk, free WiFi, bed sheets

Double and Single room

Highlights

Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Rollaway/extra beds (free)
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Studio Suite

Flat-screen TV

Family Studio Suite

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Desk
Pet friendly
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Pet friendly
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible

Desk, free WiFi, bed sheets

Twin Room, Mobility Accessible

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Flat-panel TV
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
BN21 4EB, England, Eastbourne, King Edwards Parade

What's nearby

  • Eastbourne Beach - 3 min walk - 0.3 km
  • Congress Theatre - 3 min walk - 0.3 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Devonshire Park Lawn Tennis Club - 6 min walk - 0.6 km
  • Eastbourne Pier - 12 min walk - 1.0 km

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 78 min drive

Restaurants

  • ‪Bistrot Pierre - ‬2 min walk
  • ‪The Bohemian - ‬2 min walk
  • ‪The Grand Hotel Cocktail Bar - ‬3 min walk
  • ‪Dew Drop Inn - ‬9 min walk
  • ‪Pomodoro e Mozzarella - ‬7 min walk

About this property

Citrus Hotel Eastbourne by Compass Hospitality

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Citrus Hotel Eastbourne by Compass Hospitality provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • Multilingual staff, meeting rooms, and a 24-hour front desk
  • A banquet hall, tour/ticket assistance, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Similar properties

Superior Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

The Burlington Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.6 out of 10, Good, 1,433 reviews
The price is ￥6,632
￥7,958 total
includes taxes & fees
Nov 17 - Nov 18
The Burlington Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Self parking on site (GBP 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9 for adults and GBP 5 for children
  • Self parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality

Frequently asked questions

Is Citrus Hotel Eastbourne by Compass Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Citrus Hotel Eastbourne by Compass Hospitality?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Citrus Hotel Eastbourne by Compass Hospitality on Nov 9, 2025 start from ￥7,536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citrus Hotel Eastbourne by Compass Hospitality?

Self parking is available for GBP 2 per day.

What time is check-in at Citrus Hotel Eastbourne by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Citrus Hotel Eastbourne by Compass Hospitality?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Citrus Hotel Eastbourne by Compass Hospitality located?

Located in Eastbourne, this beachfront hotel is in the city center, just steps from Congress Theatre, Eastbourne Heritage Centre, and Towner Art Gallery. Devonshire Park Theatre and Devonshire Park Lawn Tennis Club are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Citrus Hotel Eastbourne by Compass Hospitality Reviews

7.6

Good

7.6

Cleanliness

8.8

Location

8.2

Staff & service

6.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 166 out of 580 reviews
Rating 8 - Good. 220 out of 580 reviews
Rating 6 - Okay. 120 out of 580 reviews
Rating 4 - Poor. 43 out of 580 reviews
Rating 2 - Terrible. 31 out of 580 reviews

Reviews

8/10 Good

John

Liked: Staff & service
Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs
Stayed 1 night in Sep 2025

6/10 Okay

Elena

Disliked: Cleanliness, amenities
Stunning location, beautiful beach.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Enjoyed the stay, staff were excellent
Stayed 2 nights in Feb 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Stayed 3 nights in May 2025

8/10 Good

david

Liked: Cleanliness, amenities
property tired, but clean and staff very good. very noisy outside with beer festival and very loud music
Stayed 2 nights in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service
The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Staff & service, amenities
This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
Stayed 6 nights in Mar 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Stayed 3 nights in Mar 2025

6/10 Okay

Katharina

Disliked: Cleanliness, staff & service, property conditions & facilities
Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant ,room clean and updated.would like lamp on bedside table,and cooked breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Hannah Isabelle

It was an amazing experience.The kids and us love the room so much.It was spacious and clean.
Stayed 1 night in May 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.
Stayed 1 night in Sep 2024

8/10 Good

Albertus

Liked: Cleanliness, staff & service, room comfort

One night stay

Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing. It was clean and centrally heated, had sufficient towels and pillows. The interior is dated, but given we stayed only one night it didn't detract. We had to ask for coffee and loo roll, but the staff was friendly and provided without question. We didn't eat at the hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth world at best
Stayed 1 night in Jan 2025

2/10 Terrible

Ati

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasting money!
Stayed 1 night in Dec 2024

4/10 Poor

Eileen

Disliked: Cleanliness, staff & service, property conditions & facilities
Standard of cleanliness not very good Property needs a complete revamp
Stayed 1 night in Aug 2024

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort

overpriced

dated in terms of decor, fixtures and fittings, furniture, both inside and outside the room. Dated also applies to what is deemed a reasonable requirement for today's traveller .....Iron, suitcase rack, a pair of bathroom glassware, coffee (beyond the 2 sachets supplied) ....air con?
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
When we got into our room the electrician was just finishing his work but he had to be called back to tighten up a loose and gaping switch cover.
Stayed 2 nights in Sep 2024

4/10 Poor

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no hot water in our room. Property is in need of some updates. You’re better off getting breakfast somewhere else.

4/10 Poor

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy Stay

We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance. The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet. The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep. For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay - would not recommend

Hotel is very tired and in desperate need of a make over. Room was cold and noisy. reception tried to make it work and then left without addressing it. Pillows are horrible- unless if you like firm or extra firm pillows. The room, bathroom and overall decor just looks dated. Don’t trust the photos,
Stayed 2 nights in Oct 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What accessible room?

I booked this because it said accessible room. What they don't tell you is that there are 9 steps to get to the reception before you get to the accessible room. There is no lift or ramp to take a wheelchair into the hotel. My mum had to climb out of her wheelchair and use the steps which caused her real pain. This is false advertising because the room is only accessible once you've climbed the 9 stairs, which defeats the whole object. Picture is of the stairs which have to be climbed to get the ACCESSIBLE room!!!
Stayed 2 nights in Jan 2025