オッターバイン ホテル

「スタッフは親切な対応です。 電子レンジを使いたいと受付に言ったら部屋に持って来てくれて、宿泊中無料で使えました。シャワー・浴槽つきの広い部屋で満足です。 比較的治安はよく、10分くらいでレストランに行けます。食料品のお店は近くには見つけられませんでした。 交通の便が今一つでPenn駅までタクシーで15−28ドルくらいかかりました（ウーバーにすればもっと安いと言われました。） Expediaで支払った料金に加えて、施設・サービス使用料とかに別途毎日約30ドル請求されました。」

「ワインを開けたくロビーに相談したらわざわざ車から持ってきて貸してくれた。ワインオープナーを貸してくれた。話もしやすくとてもスタッフでした。」

「Arrived late but had checked in on my phone already so getting a key at the desk was easy. Rooms were clean and what we needed for a quick stay. Noisy as there were local deliveries or dumpsters being emptied around 1am.」

「Asia was the only staff member I had a positive experience with during my stay. They attempted to accommodate me and switched me to two (2) different rooms that wreaked of cigarette smoke. Additionally, shouted and banged on my door without identifying themselves, demanding I come out because I was past my check-out time. I was not and had paid receipt proof of an extended late check-out in addition to making a note in my reservation booking. They failed to take responsibility and check their...

「A」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「The property was very clean, very well maintained, the staff was extremely helpful and knowledgeable, very kind and professional.」

「Friendly staff, clean room, good breakfast.」

「Room was clean, towels looked new. Staff we interacted with were great. Parking with valet was a little challenging as front was full, and check-in a floor up was inconvenient. But, the price is great and location great.」

「Could of had free coffee/tea in lobby. Needed trash bins in the hallways and larger ones in the room.」

「Front Desk clerks were very helpful and friendly. Shuttle service was amazing !!! Thank you 」

「Room REEKED of cigarettes Looked old and musty in the room. The bathroom looked to be upgraded and was clean. Walking in the front door people were out there smoking weed. 」

「The staff was great. The room was very clean and comfortable. The WiFi was spotty. The breakfast fruit was limited.」

「This was a great, relaxing stay 」

「Arrived the day before my birthday and was told I would be given a complimentary upgraded room.I went to the room,and it was the same double bed room I had reserved.i called downstairs to ask,and was told to come back downstairs to get another key.I came downstairs,retrieved the new key to the upgraded room,to get to the room and again,it was not an upgraded room,but the same double bed room.At this point,I’m annoyed and I also notice a strong odor coming from this room,and the air conditioner...

「The breakfast was amazing parking was safe and simple will recommend this hotel」

「Excellent 」