「I loved it! Everything was on point except the pillows lol omg they were terrible it was hollow and like it wasn’t anything in them and it flattened immediately and it wasn’t a microwave in the room but that wasn’t too much of in there issue an inconvenience I might add BUT the staff was really nice the hotel and rooms smelled fresh and inviting and the bed was really comfortable. That is my new go to spot when I go home to Chicago for visits but you if they could just get better pillows that...
「I always stay at the Hyatt in downtown Chicago whenever I’m in town for concerts at the United Center—or really anytime I visit the city. The customer service is consistently excellent, with staff who are friendly, attentive, and make everything easy. The location can’t be beat; getting to the United Center is quick and stress-free. I’ve tried other places, but none compare. This hotel has become my go-to in Chicago, and I highly recommend it.
」
"The location and surrounding environment were excellent, making for a veåry comfortable stay. The only minor concern was that the in-room TV advertised breakfast service, but upon inquiry at the front desk, I learned it was not actually provided. However, this was a minor point, and I would definitely stay here again."