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"Room was clean and nice. "

"Having stayed in the lovely Swissotel Bosphorus/Istanbul, I was hesitant to compare Swissotel experience & hope Chicago would be as good. No. Not even close. The elevated Swissotel brand is not represented here well in this building at all. The valet is $87! Self park is $70 and the self park area doesn’t even have an elevator up to the lobby, you have to walk through a dark, confusing, and claustrophobic garage to stairs then to elevator. Staff were tactful & kind, it’s just the building is old, needs renovation, & the room air is stuffy. A positive bright light was the stunning view from the gym and the lobby ambience & smell. "

"Everything was great"

"N/A"

"Center, easy to access to every interesting places. Will come stay in this hotel again when next time visiting Chicago."

"I travel to Chicago frequently, but I usually stay outside of the downtown area. I made an exception for this hotel as it was convenient to my event at the United Center. I was really impressed! The location was awesome, the entrance felt secluded, safe and not crowded yet walkable to dozens of restaurants, Ulta, Whole Foods and public transport. If you you’re like me and typically enjoy a free breakfast at hotels, I didn’t want to pay for the one they offered even though it looked great. I found that the attached restaurants’ $5 fresh bagel and a little fruit from Whole Foods to be perfect for me. Overall I was very happy with the quality of my room, (the beds were incredibly comfortable!) and the interactions I had with staff to check in, arrange a luggage hold and a late check out. Highly recommend this hotel for the area for sure and I will likely be back!"

"Small and old rooms. Coffee pods were used and not refilled. Price was expensive for the quality."

"Great stay at L7 Chicago by LOTTE! The location is excellent—super convenient for exploring the city. The hotel itself was very clean and well-maintained, which made the stay even more comfortable. The only downside was that one of the elevators wasn’t working, so wait times could be quite long at times. Aside from that, everything else was great and I’d definitely consider staying here again."

"Keep an eye that nothing is added from the minibar but great property and can't wait to stay again!"