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"There was no hot water in the shower the whole time we were there. "

"Big room but the water drain in the bathroom and a bad smell. Carpet was old. "

"Yes. Very good experience for staying there. Clean and nice. I had a very view room. Appreciate it and recommend it."

"Nice "

"My wife and I agreed that this was the nicest room we've ever stayed in, and we've stayed in a lot of nice rooms. Do not even hesitate to stay here and please do yourself a favor and splurge on a State Suite like we did. Maybe we got lucky with the room we ended up in, but we LOVED staring at the river and cityscape among the Chicago skyscrapers for a week -- and I can't even begin to describe the luxury level on the bathroom and supersize tub. Stay here. Do it. You deserve it."

"Great breakfast buffet! Great location to Michigan Ave. I would stay here again. "

"Toilet paper holder broken, water bottles in room cost money, room was facing brick wall when I paid for city view. Staff was unwilling to help. I hate the feeling of being nickel and dimed, and I felt that way here. Rooftop bar was partially closed and dead (bar outside was closed) "

"Yes."

"Staff was welcoming and efficient. The hotel location was excellent. Valet parking is offered, which I would recommend, since everything you need is in walking diatance. The room was comfortable, but our view was terrible overlooking air conditioners and rusted water tanks to other buildings. "