「I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue.
Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled.
This experience was especially disheartening because my customer...
「I would stay at the Godfrey again. I felt very comfortable in my room. I did not see any bugs. The room was clean. It has some minor scratches/bruises/bumps on a few surfaces, but for the most part, it suited all of my needs. Drinking water being provided by the front desk was convenient. I was able to store my bags at the desk at check out until my afternoon flight. Walkable neighborhood, short rideshare ride to everywhere I needed. The rooftop restaurant and bar was nice and convenient. No...