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「I only needed a single room and they were very help full with this from check-in to Check-out, Room was perfect and on suit shower which was better that my own, Room was very clean with a Kettle and brew kit, My own toilet with plenty of soft Rolls, The Staff (John) was fantastic and gave me a lot of very useful info on what I needed to no, Luke gave me a personnel call to give me more info which I thought was really great and offered me a great deal as I needed to stay an extra night, But I...

「Absolutely superb room. Clean, spacious, well appointed, warm. Nice welcome. Best rooms in Blackpool. 」

「Yes 」

「Receptionist seemed a little unwelcoming 」

「Grand hotel with a good position for amenities and theatres in the North area of town 」

「The hotel was lovely clean bright staff are so helpful great hol」

「Small room Clean」

「Terrible experience. Horrible service. Cheap property. AVOID!」

「We got a spot outside the hotel which was free. But i guess these are limited just the luck of the draw. The man on reception was very friendly .the bed was so comfy we had a sea view room which had been refurbished. Spotlessly clean in our room. Complementry choc bars and water in the room. The rest of the hotel is undergoing a makeover smelt a little of paint but not in the room. All in all i would stay again without hesitation. Ty santa marie for a pleasant stay. 」

「Public areas pretty good. Staff were pretty good. Bedrooms and bathrooms are in need of an upgrade. 」

「Room was spotless. Bed was very comfortable. Staff was friendly and there is a bar and breakfast available. 」

「Very Clean room great and helpful staff 」

「Loved stay 」

「There should be a box of tissues in the bathroom. 」

「We have stayed here a couple of times now. Basic rooms but very clean and great location 」

「Well positioned, spotless, smells gorgeous when you walk in! 」

「Lack of customer service all together 」