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「I booked a family room for 6 travellers at The Beeches Hotel for a one-night stay (24th–25th) with breakfast included. When we arrived, we were told they could not provide the room we had already booked and paid for. After a long discussion while my children were waiting tired in the car, they first offered us two separate rooms with only 5 beds in total, which obviously was not suitable for 6 people. They then suggested moving us to another hotel, High Tide Hotel, but shockingly asked us to...

「place was not far from town center & railway station. Staff at place were excellant Couldnt do enough for you. Breakfast was superb.」

「Shops and entertainment nearby. The room was clean and bed very comfortable although the pillows were a bit on the hard side but usable. Had a pleasant stay.」

「This hotel must have changed ownership since I booked it there was no games room no bar no restaurant bed linen wasn't ironed no tea or coffee in room only kettle with no cups no breakfast and seeing some if the guests it's for homeless people it was clean one of the beds base was just sheets of wood if any one had laid in it it would have broken also said it was on seafront it was 15 minute walk also some residents kicking doors at 2 in the morning shouting till 4.40」

「Very modern looking hotel, but the service, whilst really friendly, doesn't match the image. The room was a double deluxe by looks, but too small to be anywhere near deluxe. The bathroom door wouldn't open fully as it would hit the bed frame. 」

「A nice hotel in a good location. Staff very friendly.」

「The staff were excellent & the breakfast was great,a very nice break」

「All good see you again next season ⚽️」

「We had a fabulous stay 」

「There’s no on‑site parking for overnight stays, but the car park is just around the corner and only a few minutes’ walk away. The guest house is close to everything, with a small Morrisons conveniently located at the end of the road. The couple who run the guest house were lovely and made us feel very welcome. The room was clean and had everything we needed — soap, shampoo, towels, tea and coffee. I would stay again, though I’d request a lower floor next time. I paid £80 for one night for...

「Just wanted to say a huge thank you to Yvonne and say how great and friendly she was. We had a lovely stay and really appreciated the room upgrade (Brooke appreciated it too). We will deffo book again and will hopefully see you again soon. Thank you. Steph x 」

「It's fine for a one night no frills stay, if you're going out drinking so don't really notice where you're staying lol. But it's a really grubby place and basically a free for all as there are no staff on site. Not very safe/secure.」