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"接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。"

"I have had a fun trip."

"Liked the traditional Japanese hotel style, as well as the onset which was very hot and was much needed after a day of skiing. Staff was very accommodating and helpful when needed"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"The staff were all excellent!"

"Wonderful hidden gem"

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"Cleaness, most amazing onsen, nice staff, 2 min from the station"

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"This hotel is a traditional Japanese property and such the rooms and the food served in their restaurants are all keeping with the Japanese culture and traditions. There is an onsen, hot spring pools, on site to soak in. They have a great and friendly staff who were very helpful in many ways. The property is close to world class ski resorts and there are convenient transportation options to get around the area. I would recommend this hotel to those who love the outdoors and would appreciate an...