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"We reserved a handicap accessible room and was told there were none available upon arrival and that the reservation didn’t indicate that we reserved a handicap accessible room. After making a phone call, the associate was told the reservation did indicate that we had asked for a handicap accessible room. Suddenly, they had one, but it wasn’t clean. We were able to get into the room a few hours later. There were not mini fridges in the rooms. The rooms were average and room temperature didn’t get as cool as we’d like. I am generally cold natured but didn’t get cold while at the hotel or in the room."

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"The hotel was very comfortable. Of course there a few cons like the elevators, during my stay I heard stories from those who got stuck in there. Thank God that was not my experience, but I was definitely afraid it would happen to me, especially the red elevators, a little bit of a wait and they're all very shaky. Other than that the gym was great & clean! There was even someone doing maintenance on the machines while I was there. The carpets make it very hard to pull luggages, but you'll get over it. The pool area was clean, seating is limited tho."

"I would stay here again"

"It was a little dirty especially for not being “renovated rooms” the arcade games were fun and a bit overpriced (to be expected for Vegas) but we didn’t get to see any circus acts and there wasn’t any signs for hours to come back. There were lots of assumptions of knowing how to check in/out and where things are that can be confusing your first time. "

"The body Wash container was empty and didnt fill it till I told them"

"Overall it was a really good stay. The only downside was the hour wait to check-in."

"Very clean and spacious room, friendly staff and nice pool"

"We had a great stay at Mandalay Bay resort during our family spring break trip. Room was clean and had a large bathroom. Floor to ceiling windows faced north at the strip. There was plenty of closet space. Two chairs in the room were a bit worn out but served well as luggage racks. I wish the TV had smart features that allowed to sign-in to streaming services. A small fridge was filled with sensor activated drink options, but unfortunately no room left to add anything of our own. Only crushed ice was available in the vending machine area, and the dispenser was very slow. We could only find one water refill station at the gym. The resort relies heavily on plastic water bottles. All staff that we encountered were super friendly and helpful. Breakfast at CITIZENS restaurant was amazing, we ate there 3 times! Location of this resort is just right outside the airport but without the airport noise. Lobby and Casino main floor is impressive and can be a bit busy at times but never crowded with plenty of elevators to take you where you need to go. The pool area is vast and kept the kids occupied. The Shark Reef Aquarium is worth a visit as well. The DEUCE double decker bus stop is just outside the resort. Self-parking was also convenient when we eventually rented a car. Mandalay Bay is a great home base for the strip and all the surrounding area attractions. Red Rock Canyon and the Valley of Fire State Park are a must see!"