ラルゴ のリゾート

「Ocean view」

「The resort has great beach access with lots of things to do. Our room was generally clean, but there were areas that appeared had not been cleaned in a very long time, such as the A/C return vent and places like the top of the thermostat; these were filthy. Housekeeping is upon request, although one time they came in without a request. The one time we did make a request for additional coffee, our request was never fulfilled. The front desk, restaurant and bar staff are very good. However,...

「The main pool had not been cleaned at all in the 3 days that we were there. There was tons and tons of things from trees floating everywhere in the pool. It was so bad that myself and other guest asked for a net so that we could clean up. But there wa sjust so much that it awful.」

「Love the location, shops, dining and the hotel has a great energy. Two things I have told them many time about during my previous visits. The master light switches and the power conserve timers are a real issue. The light doesn’t sync correctly and you’re always having to go to the main switch at front door. Secondly the TVs are not smart tvs with no access to apps and there is no way to stream to the tv or mirror. I’m not the only one saying this, the front desk has hear it before. Hyde...

「The room was very clean and the staff was very friendly.」

「Service was terrible, staff mostly unfriendly and constantly saying how busy they are. I waited over 90 minutes for the bellman during checkout. Apparently there was a problem with the phone saying I was calling from a different room, however, they called my cell to remind me of the checkout time, and I called the front desk 4 times, each time stating what room I was in. Lost an entire afternoon and had to change our plans due to the wait. For the price, it was not worth it. 」

「If I had an issue it would have been the internet went down twice, but we will be going back next year, great view, great staff, pool was nice. 」

「Cleam room amazing staff and swimming pool」