I love the bathroom layout. Toilet and shower are both separate to the wash basin, which makes it a bit more hygienic when we're washing our toddler's milk bottles. The staff were very friendly, helpful and knowledgeable about Kyoto and nearby towns, and can speak English. Breakfast was delicious, ...
Front desk person has no personality. He had a stone cold bad personality. I wouldn’t stay here again because he was rude.
Delightful retreat in central Gion district, blending the best of old and new Kyoto
Beautiful hotel right at the Kyoto train station. Plenty of restaurants and shops. Really convenient location. The room was larger than most and the beds were comfortable. Absolutely no complaints. The many concierge people were extremely helpful. Would stay there again in a heartbeat.
Convenient and clean. Close to train station, shopping and eateries.
One of the most beautiful hotels I’ve ever stayed at. Housekeeping service was very erratic. Every day I had to call to get something they forgot...tissues, bath mat, cups spoons, coffee pods, etc. At the prices they charge that is not acceptable.
The room was a good size and the bed was comfortable. Great proximity to the shops, and train station.
Staff were simply amazing. Room was spotless, and cleaned daily. will definitely stay here again. I am a surgeon attending conference
I was surprised by how much space was in the hotel room for such a good price!
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