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"Impressive views , staff amazing, very attentive and breakfast typical Japanese and quality "

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

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"Clean room"

"Such friendly staff they really make you feel at home in this special hotel. Can’t wait to return one day, pure relaxation!! And lovely yucatas"

"The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable."

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "