ジャスミン レイクス ホテル

「We booked a 2 queen bed and were given a 1 queen that was not at all comfortable when asked about switching us to a room with 2 beds they refused and said there was nothing they could do because we booked through Expedia and it was their mistake」

「The person at the front desk was rude & intolerable. I was only in the room for 10 minutes & she called me demanding i come down to the desk immediately so she can fix what she did wrong. I told her i was exhausted & just getting into bed after driving all night long & would be down in an hour or two. She threatened to have me removed by the police because she screwed up my check in. I did not put up with her crap & left. Before i left another guest told me in the parking lot that the property...

「The breakfast was excellent, and the breakfast room is huge and also serves as the front lobby, which makes a great meeting place and staging area when traveling with other parties. If I’m ever back this way again, I will definitely be staying here.」

「My room had a queen bed and a sofa bed. The sofa bed was simply awful . It was so uncomfortable . It should be replaced .」

「We would like to be able to smoke outside on our private balcony, but it is prohibited.」

「The room was clean and the staff were very attentive」

「All was great but lobby/bar. Very hot!! Was trying to enjoy a cocktail in lobby and it wasn’t comfortable or relaxing due to sweating. Left and went somewhere for a drink.」