フォレスト ヒルズ ホテル

「This hotel room had THE VERY BEST LIGHTING we had ever experienced. In many, it's a challenge just to read a book. This had all around excellent lighting, and the switches were easy to find.」

「Exceptional」

「We love the Hotel, the staff, the service, the room, breakfast was great. The only issue we had was with the room itself, which was really cute and clean, but we are very light sleepers and therefore we turned the aircondition off over night, but there was an very annoying noise all night long right behind the wall of the bed. We informed Brandon, he did come up, we even went into the other room, but couldn't figure it out. To your information, when the aircondition is on, it overrides the other...

「The front desk staff member was extremely rude and seemed to have very little patience, which made the check-in experience unpleasant. The pillows were also very uncomfortable and had absolutely no firmness or support. Overall, the customer service and sleeping comfort could definitely be improved.」

「My stay was disappointing overall due to the condition and maintenance of the property. The room showed significant signs of wear and tear. The bathtub faucet was loose to the point that it seemed as though it could fall off at any moment. The carpeting appeared outdated and heavily worn, giving the room an unclean and neglected appearance. Additionally, there was no refrigerator in the room, which would have been a convenient amenity. I also visited the restaurant at the clubhouse to order...

「Good」

「Clean room and breakfast area」

「Everything was extremely nice from staff to our room.」