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The hotel was very clean. The staff was nice. The room was great and a nice view of the runway. It was very quite

You can walk to the hotel from either terminal 2 or 3 so it's great for when you fly in late or need to sleep between connecting flights. Rooms are quiet and the breakfast is quite good.

Staff was friendly at the check in Property is very clean, nice quiet place. But once inside the room, we found there was no toilet paper, the shampoo and conditioner bottles were empty, so when we called in they said they were going to bring it but never did until the next day we were ready to check ...

Close to airport and underground, Very clean. The staff was very helpful as well!

Location is fabulous to people traveling via terminal 4

I liked how as soon as you walk in, staff is there to greet you. Very welcoming

A bit dated but otherwise nice hotel, especially the foyer and corridors downstairs, luxe feel. Reception staff (both ladies) that I dealt with were both very nice and helpful!

Very modern design. They had the sofa bed already made up for kids which was hugely helpful. Nice restaurant with wide variety on menu.

I like the ease of access. I didn't like the absence of a refrigerator in the room.