「I had no hot water for my 3 night stay. Cold water only. The owner said to check the circuit breaker. I did. That didn’t solve anything.I was really looking forward to a nice outdoor hot tub after hiking all day in the rain. The switch to turn on the hot tub jets wasn’t working. The owner said a previous renter broke the switch so I had no jets. The water was warm but tub was dirty.The light on kitchen counter was broken so there was no light to prepare anything to eat.」

「Hot tub was dirty and room was overall in poor condition. 」

「We had a dreamy stay at Pu'u O Hoku Ranch! We really enjoyed slowing down and enjoying each other's company in a beautiful setting. Coming from the hustle and bustle of Oahu, it was exactly what we were looking for. We spent countless hours hanging out by the lodge pool and soaking up the old Hawai'i vibe. The convenience of farm-to-table meals prepared by the ranch team was ideal. The local venison, beef, and veggies were delicious. Our kids loved having breakfast together then heading out to...

「This is a beautiful, large house designed and constructed in the 1930s for a wealthy Hilo family. The main interiors are dark wood, with original custom bannisters and similar craftsmanship, and the furnishings are period-correct. The present owners have upgraded in various ways, including adding in-room air conditioning (we didn't need, but it was nice to have the option), retrofitted bathrooms, kitchen, wiring, and similar. The kitchen and public spaces are shared with other guests, which...