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"Good customer service, cleanliness, good breakfast, good room cleaning. Just expect the room to be small in Japan."

"Great and convenient location, the hotel complex has everything (multiple restaurants, pharmacy, shops, airport limousine bus stop right in front). Safe to walk at night "

"I give this hotel a top rating for value for money. It's a new, beautiful hotel with super friendly, polite, and helpful staff. Excellent location. If you want a hotel with all the Tokyo vibes you imagine, this is the place. The only downside I found was that the room was very small, but we have to remember that we're in Tokyo where rooms aren't usually large, and for the price it's an excellent choice."

"The room was emaculate and the room service staff were very responsive. "

"Room was amazing we got a king size bed and I had amazing sleep throughout my trip I would recommend to my friends and family to stay here "

"Always the best and most convenient spot! So easy for Aussie travellers "

"Yes"

"great location, price and professionalism there. 10/10"

"Good location, very close to the Shinagawa Station. From checking in to checking out, everything was good. The staff were helpful. Definitely will come back again."